Glossary
Amazon seller terms in plain English.
Short definitions for Seller Central language, account-health terms, listing concepts, fulfillment shorthand, and blocked-seller notices.
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Terms
Account Health
The Seller Central area where Amazon surfaces many account-level policy, performance, and risk signals.
Read definitionseller-centralSeller Central
The dashboard Amazon sellers use to manage account data, listings, inventory, orders, payments, cases, and notifications.
Read definitionsuspensions-and-deactivationsPerformance Notification
A seller-facing notice that often contains the controlling issue, requested action, and response route.
Read definitionsuspensions-and-deactivationsPlan of Action
A structured seller response that usually explains what happened, what was corrected, and what controls should prevent recurrence.
Read definitionsuspensions-and-deactivationsRelated Account
A separate seller account Amazon may believe is connected through ownership, access, devices, addresses, payment details, tax data, or operational control.
Read definitionfees-profitability-and-financeFunds Hold
A restriction or reserve that prevents normal disbursement of seller funds.
Read definitionlistings-and-asinsASIN
Amazon Standard Identification Number, the catalog identifier Amazon uses for a product detail page.
Read definitionlistings-and-asinsListing Deactivation
A product offer or ASIN is restricted, suppressed, removed, or otherwise blocked from normal selling.
Read definitionaccount-healthOrder Defect Rate
ODR, or Order Defect Rate, is a performance metric connected to negative feedback, A-to-z claims, and chargebacks.
Read definitionfulfillment-and-shippingLate Shipment Rate
A seller-fulfilled performance metric tied to orders confirmed after the expected ship date.
Read definitioninventory-and-fbaFBA
Fulfillment by Amazon, where eligible inventory is stored and fulfilled through Amazon's fulfillment network.
Read definitionfulfillment-and-shippingFBM
Fulfilled by Merchant, where the seller or their logistics provider stores and ships orders.
Read definitioncompliance-and-restricted-productsRestricted Product
A product Amazon may prohibit, gate, require documentation for, or restrict because of product type, claim, category, or compliance risk.
Read definitionsuspensions-and-deactivationsInauthentic Complaint
A notice or complaint where Amazon questions product authenticity, sourcing, invoice fit, supplier credibility, or product condition.
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